Payment Policy
This Payment Policy governs the payment methods, processing, and security measures associated with purchases made on www.jptwellness.com. By placing an order on this website, you are offering to purchase a product or service and agree to these Policies.
1. Accepted Payment Methods: We accept the following payment methods for purchases made on our online store:
• Credit cards (Visa, Mastercard)
• PayPal
• Other payment methods, as available and specified during the checkout process.
2. Payment Processing:
a. We partner with reputable third-party payment processors to handle financial transactions securely. We do not store or have access to your credit card details or other sensitive payment information. All payment transactions are encrypted and processed using industry-standard security protocols.
b. You agree to provide accurate and valid payment information when placing an order. Any payment transactions that are invalid, unauthorized, or declined may result in the cancellation or delay of your order
3. Currency and Pricing:
a. All prices listed on our online store are displayed in Canadian Dollars, and do not include applicable taxes, shipping, or handling fees.
b. Prices are subject to change without prior notice. The final price for your order, including applicable taxes, fees, and shipping costs, will be displayed during the checkout process.
4. Security:
a. We prioritize the security and confidentiality of your payment information. We implement industry-standard security measures to protect your payment details from unauthorized access, alteration, disclosure, or destruction.
b. We utilize secure socket layer (SSL) encryption technology to ensure the secure transmission of your payment information during the checkout process.
c. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we take reasonable measures to protect your payment information.
5. Fraud Prevention:
a. We employ various fraud detection and prevention measures to ensure the legitimacy of payment transactions. This may include verifying the provided payment details and conducting additional security checks.
b. In the event that we suspect fraudulent activity, we reserve the right to cancel or refuse the order, and we may report the incident to the appropriate authorities.
6. Payment Confirmation and Order Processing:
a. Upon successful completion of your payment, you will receive an order confirmation email or notification, confirming the receipt of your payment and the details of your order.
b. Order processing will commence upon receipt of payment, subject to product availability and other factors as outlined in our Shipping Policy.
c. In the event that we are unable to process your order due to unforeseen circumstances or any payment-related issues, we will promptly notify you and provide assistance to resolve the matter.
7. Refunds and Chargebacks:
a. Refunds for cancelled or returned orders will be processed in accordance with our Return Policy. The refund amount will be credited back to the original payment method used for the purchase, unless otherwise specified.
b. In the case of chargebacks initiated by the customer without valid reason or fraudulent intent, we reserve the right to dispute the chargeback and provide necessary evidence to the relevant financial institution or payment processor.
8. Taxes:
You are responsible for any applicable taxes, duties associated with your purchase, as determined by the relevant taxing authorities or government regulations. These charges may be added to the final price during the checkout process or upon delivery.
9. Modifications to the Payment Policy:
a. We reserve the right to modify, update, or replace this Payment Policy at any time without prior notice. The updated Payment Policy will be effective upon posting on our online store.
b. Your continued use of our online store after any modifications to the Payment Policy constitutes your acceptance of the updated terms.
If you have any questions or concerns regarding our Payment Policy, please contact our customer support. We are committed to ensuring a secure and seamless payment experience for our customers.